1. Who We Are
Vuulcan Insulators operates vuulcaninsulators.com, a B2B platform for high-voltage porcelain and composite insulators. Our contact email is [email protected].
2. Information We Collect
We collect information you provide directly when you:
- Submit a technical proposal request or RFQ form
- Contact us via email or WhatsApp
- Download product datasheets
This may include your name, company name, email address, phone number, and product requirements.
We also automatically collect standard web analytics data (pages visited, browser type, referring URL) through Google Analytics and Google Tag Manager.
3. How We Use Your Information
We use the information we collect to:
- Respond to your technical inquiries and RFQ requests
- Prepare and send technical proposals
- Improve our website and content
- Understand how visitors use our site (analytics only)
We do not use your information for unsolicited marketing. We will not sell, rent, or share your personal information with third parties except as described in this policy.
4. Cookies & Analytics
We use Google Analytics (GA4) and Google Tag Manager to understand website traffic and user behavior. These tools may set cookies on your device. The data collected is anonymized and used solely for improving our website.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Data Retention
We retain your contact information only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inquiry data is typically retained for up to 3 years.
6. Data Security
We take reasonable technical and organizational measures to protect your information. Our website is served over HTTPS. Form submissions are processed through secure third-party services (Cloudflare Pages, Resend).
7. Third-Party Services
We use the following third-party services that may process your data:
- Cloudflare — CDN and infrastructure
- Resend — Email delivery for form submissions
- Google Analytics / Tag Manager — Website analytics
- Google Ads — Advertising (for visitors from paid campaigns)
Each service operates under its own privacy policy.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To make a request, please contact us at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions, please contact us at [email protected].